Privacy Policy
Effective Date: 15th August 2026
Introduction
At Frengage.com, your privacy is of paramount importance. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access our website and use our services. By using Frengage.com, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
- Personal Information: When you register, make a purchase, or contact us, we may collect personal details such as your name, email address, phone number, payment information, and any other information you voluntarily provide.
- Non-Personal Information: We may automatically collect non-personal data such as browser type, device information, IP address, and usage data through cookies and similar technologies.
2. How We Use Your Information
- To Provide Services: We use your information to operate our website, process transactions, manage your account, and deliver the coins you purchase.
- To Improve Our Services: Your information helps us analyze trends, personalize your experience, and enhance our offerings.
- Communication: We may use your email address or phone number to send you updates, promotions, and important notices regarding our services.
- Legal Obligations: We use and share your data as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
3. Sharing Your Information
- Third-Party Service Providers: We may share your personal information with trusted third-party vendors who assist us in operating our website and processing transactions.
- Legal Requirements: We may disclose your information when required by law or in response to valid legal requests.
We do not sell or rent your personal information to third parties.
4. Cookies and Tracking Technologies
- Usage: Our website uses cookies and similar technologies to enhance your experience, analyze website traffic, and deliver personalized content.
- Your Choices: You can control cookie settings through your browser; however, disabling cookies may affect some website functionalities. See our Cookie Policy for more detail.
5. Data Security
- Protection Measures: We employ industry-standard security measures to protect your personal information from unauthorized access and disclosure.
- Limitations: While we strive to protect your data, no security method is completely foolproof.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
7. Your Rights
- Access & Control: You have the right to access, update, or delete your personal information. Contact us to exercise these rights.
- Opt-Out: You can opt-out of marketing communications at any time by following the unsubscribe instructions provided in our emails.
8. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
9. International Transfers
Your information may be transferred and stored on servers located outside of your country. By using our services, you consent to such transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a new effective date. Your continued use of our services after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: support@frengage.com
- Phone: +91 9974212049
Terms & Conditions
Effective Date: 15th April 2026
Welcome to Frengage.com! These Terms & Conditions (“Terms”) govern your access to and use of our website and services. By accessing Frengage.com, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our services.
1. Account Registration
- Registration Requirements: To access certain features, you may be required to create an account. You agree to provide accurate and complete information during registration.
- Responsibility: You are responsible for maintaining the confidentiality of your account details and for all activities under your account.
2. Purchases & In-Game Transactions
- Virtual Coins: Frengage.com allows you to purchase virtual coins to use within our gaming platform.
- Payment Terms: All purchases are final. Please refer to our Refund Policy for details on cancellation and refunds.
- Price Changes: Prices and coin availability are subject to change without prior notice.
3. User Conduct
- Lawful Use: You agree to use our website only for lawful purposes and in accordance with these Terms.
- Prohibited Activities: You must not engage in any activity that interferes with or disrupts the proper functioning of our services, including any fraudulent or harmful behavior.
4. Intellectual Property
- Ownership: All content, graphics, logos, and software on Frengage.com are the property of Frengage.com or its licensors and are protected by intellectual property laws.
- Restrictions: You may not reproduce, distribute, modify, or create derivative works without express written permission.
5. Refunds & Cancellations
- Refund Policy: Refund requests must be made within one hour of purchase and are only applicable if the purchased coins remain unused. Please review our Refund Policy for further details.
- Cancellation Rights: We reserve the right to refuse refund or cancellation requests that do not meet the conditions stated in our Refund Policy.
6. Limitation of Liability
- Disclaimer: Frengage.com is provided “as is” without warranties of any kind. We are not liable for any direct, indirect, incidental, consequential, or punitive damages resulting from your use of our website or services.
- Service Interruptions: We do not guarantee that our website will be uninterrupted or error-free at all times.
7. Indemnification
You agree to indemnify and hold harmless Frengage.com, its officers, employees, and affiliates from any claims, damages, or expenses arising from your violation of these Terms or your use of our services.
8. Termination
We reserve the right to suspend or terminate your account and access to our services at any time, without notice, if we determine that you have violated these Terms or engaged in harmful conduct.
9. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts in India.
10. Modifications to Terms
Frengage.com may modify these Terms at any time without prior notice. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of the updated Terms.
11. Third-Party Links
Our website may contain links to third-party sites or services. We are not responsible for the content or practices of any third-party websites.
12. Contact Us
For any questions regarding these Terms, please contact us at:
- Email: support@frengage.com
- Phone: +91 9974212049